Frequently asked questions (FAQ)
Why do I need a tech expert?
Businesses can increase cybersecurity, keep software and equipment updated, leverage technology for expansion, and establish structured support systems.
How do I request Tech Support help?
You may be able to submit a request via contact page, email, call us directly, or through the helpdesk submit ticket page directly (Coming soon)
What if my issue is complicated?
Our service offers access to tech experts who will guide you through your complex issues until they are resolved.
Can we get refund?
At iScripta, we have a policy of pass or don't pay. So you don't pay anything until you are completely satisfied with our service.
How do I improve my support experience?
You as a business, will benefit tremendously by having iScripta regularly maintain your equipment, software and security and establishing a structured support system
What browser should I use?
iScripta recommends using Google Chrome for consistency. You can download Google Chrome for free or visit: https://www.google.com/chrome.
What if Tech Support help is delayed?
iScripta will notify you by phone if there are any delays in getting to you due to road conditions, traffic or weather.
In the mean time, you can maintain a log of the issue(s) at hand so that when the Tech Support experts arrives, they will have a complete picture of the problem.
Write clear and concise notes?
You should take clear and concise notes of the issue or failure in any of your systems taking place immediately. This will help the Tech Support in diagnosing and identifying the issue in order to resolve it.
What kind of Tech Support does iScripta offer?
iScripta consulting offers Tech Support, consulting and IT services including all of the mentioned on our tech support page found here: https://iscripta.com/tech-support/
Common Issues and Solutions:
Connectivity problems: Check your internet connection, firewall settings, and browser cache.
Slow computer performance: Try restarting your computer, clearing your browser cache, and ensuring your security settings aren't interfering.