Tech Support

Don’t make the mistake of calling the store or calling a corporate level IT company where you will pay a lot of money for your PC services. Call iScripta and you will get the same person who will get the work done for you and pay a lot less than the corporate rate.

Go to Troubleshoot Computer Issues
Go to Troubleshoot Printer Issues
Go to Networking Services
Go to PC Upgrade
Go to Laptop Upgrade
Go to Backup & Recovery
Go to New Systems

Troubleshoot Computer Issues

  • Computer does not restart
  • Computer slowed down
  • Email not working correctly
  • Blue screen error
  • Fixing User Access
  • Virus Removal
  • Check WIFI connection and reconnect to LAN
  • Software diagnosing and troubleshooting
  • Hardware diagnosing and troubleshooting
  • System tune-up
  • Remote Support Service Available

 

Troubleshoot Printer Issues

  • Printer not printing at all
  • Paper jam inside the printer
  • line going down the page
  • Garbled printout page
  • Smudged printout page
  • Printed page not oriented correctly
  • Corrupted print queue
  • New printer setup and configuration

 

Networking Services

  • Identify Connectivity issues
  • DHCP Configuration
  • Data line testing
  • Phone line testing
  • Coax line testing
  • RJ45 Adapter Crimping
  • Coax Adapter Crimping
  • Line punch down
  • Patch panel check
  • RJ45 ethernet port check

 

PC Upgrade

  • Hard drive upgrade to higher capacity
  • Adding storage by adding additional hard drives
  • windows 11 upgrade one or more PCs
  • RAM Memory upgrade to higher capacity
  • Adding additional RAM to increase capacity
  • Windows 11 upgrade
  • Office software upgrade
  • Other installed software application upgrade as needed
  • Guide you on buying parts for your PC

 

Laptop Upgrade

  • Hard drive upgrade to higher capacity
  • Replace crashed hard drive
  • RAM Memory upgrade to higher capacity
  • Adding additional RAM to increase capacity
  • Assist you in repairing broken screen
  • Assist you in replacing laptop power supply
  • Assist Replace CD/DVDROM if applicable
  • Windows 11 upgrade
  • Office software upgrade
  • Other installed software application upgrade as needed
  • Guide you on buying parts for your laptop

 

Backup Recovery

  • Backup only specific files and folders
  • Create an image of entire hard drive including operating system, applications and data files for backup
  • Store backups locally on external hard drives or other storage devices
  • Store backups in the cloud providing for remote access and protection against physical disasters
  • Cloud backup include Google Drive and OneDrive
  • Incremental backup meaning backup only changes made since the last backup, reducing physical space
  • Recover individual files or folders from backup
  • Recover last incremental backup, reducing recovery time
  • Restore the entire system to a previous state, including the operating system, applications, and settings
  • Restore the entire system, including the hard drive, from a full disk image

 

New System(s)

  • Desktop Setup and Configuration
  • Printer Setup and Configuration
  • Operating System Install and Management
  • Software Installation and Configuration
  • Hardware Installation and Configuration
  • Desktop/Laptop Software Support Browsers, Office, Client Applications
  • Data Files Backup to External Device or to Cloud
  • Email Setup
  • Basic Cyber Security Including Password Reset and User Access
  • Remote Support Service Available
  • Remote work done through VPN

Go to Troubleshoot Computer Issues
Go to Troubleshoot Printer Issues
Go to Networking Services
Go to PC Upgrade
Go to Laptop Upgrade
Go to Backup & Recovery
Go to New Systems

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